Forget entry-level – Gen Z is sprinting up the corporate ladder.
Born between 1997 and 2012, these digital natives now make up a whopping 16.8% of the workforce and over a third of new hires. Their share of work hours has more than doubled since 2019.
Here’s the kicker: The oldest Gen Zers are turning 27 this year. They’re not just joining the workforce; they’re managing it.
The Digital Divide
Gen Z seems to be more tech savvy than previous generations, but this may have occurred at a cost. Time spent interacting face-to-face in front of screens has impacted their ability to navigate the nuances of workplace communication.
Many of these digital natives are struggling with the art of conversation, reading body language, and building rapport in person. Their reliance on brief, informal digital exchanges has left them ill-equipped for the complexities of workplace interactions.
Communication Challenges
For example, Gen Z’s preference for digital interaction often clashes with the expectations of more seasoned professionals who value face-to-face communication. It’s not uncommon for a new Gen Z leader to provide direction to their staff via text, which can be off-putting to a Baby Boomer or Gen Xer.
The solution to this challenge is to provide newly minted Gen Z managers with leadership coaching or training, as this sector of the workforce is very open to learning. Start with building communication skills and go from there.
Bridging the Generation Gap
Speaking of coaching and training, it’s important to teach workers how to interact and manage a younger boss. Many people wake up and find they are among the older workers in the office, or they may be returning to the workplace to find that their contemporaries are no longer in charge.
In either case, how well these people manage this situation will have a direct impact on their level of job satisfaction, which if unsatisfactory, could result in costly turnover.
Building Connections
Consider implementing mentoring programs, both traditional and reverse, to foster cross-generational learning and understanding. Establish monthly gatherings where workers can get to know their boss in a more informal manner. Who knows, your people may find that they have more in common than they think!
Embracing Differences
Urge your employees to keep their sense of humor. There will be times when age differences will show up in a big way. Encourage your employees to embrace these moments, as they can provide great learning opportunities for all.
The reality is clear: Gen Z leadership is here to stay, and the workplace is transforming faster than ever. Smart organizations will start investing in building bridges.
The cost of ignoring this latest generation to reach the management ranks is too high – lost talent, decreased productivity, and missed opportunities for innovation.
Remember, successful leadership isn’t about age – it’s about results.